We’re Here to Help!

At Dhruv, we strive to provide you with a seamless shopping experience. However, we understand that sometimes things don’t go according to plan. If you’re facing an issue with your recent Dhruv order, you’ve come to the right place.

This page allows you to submit complaints regarding:

• Products: Issues with product quality, size discrepancies, damaged items, or missing items.
• Courier Service/Delivery: Delays in receiving your order, incorrect delivery addresses, or mishandling by the courier company.
• Refund Issues: Problems processing your refund request, delays in receiving your refund, or incorrect refund amounts.
• Others: Any other concerns not covered in the above categories.

We value your feedback and want to resolve your concerns as quickly and efficiently as possible. Please select the category that best describes your issue and follow the steps to submit your complaint.