Privacy Policy

Privacy Policy:

 

Introduction

Suman Tex (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and disclose personal information when you use our website. By accessing or using our website, you consent to the terms outlined in this Privacy Policy.

 

Information We Collect

1. Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.
2. Log Data: We collect information that your browser sends whenever you visit our website. This may include your IP address, browser type, pages visited, and other statistics.
3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

 

Use of Information

1. We may use the personal information we collect to:

• Process and fulfil your orders.
• Provide customer support and respond to inquiries.
• Send you important notifications and updates.
• Personalize your experience and improve our website.
• Analyze trends and gather statistical information.

 

Disclosure of Information

1. We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors and shipping companies.
2. We may disclose your personal information if required by law or if we believe such action is necessary to protect our rights, comply with a legal obligation, or prevent fraud or security issues.

 

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Security

We take reasonable measures to protect the personal information we collect and maintain appropriate security practices to safeguard against unauthorized access, alteration, disclosure, or destruction.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

 

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.

 

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review the updated Privacy Policy whenever you visit our website/platform, to understand how your personal information is used.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at info@dhruvonline.in or +91 6382545229.

 

Governing law

The terms of this Privacy Policy shall be governed and construed in accordance with the laws of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu.