Welcome to dhruvonline.in an initiative of Suman Tex! These Terms and Conditions (“Terms”) are a contract between you and Suman Tex governing your use of our website and the purchase of products from our online store. By accessing or using our website and making purchases from us, you agree to be bound by these Terms. Please take a moment to read them carefully.

1. Agreement to Terms

By using our website, you agree to abide by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, please refrain from using our website.

2. Products and Orders

We’re delighted to offer you a range of clothing and accessories for sale on our website. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel any order, including due to product availability, inaccuracies, or errors in pricing.

3. Pricing and Payment

Our prices are listed in Indian Rupees (INR) and are subject to change without notice. Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and online payment gateways.

4. Shipping and Delivery

We’ll do our best to ship your order within the estimated delivery time frame. However, please understand that occasional delays may occur. Shipping costs, if applicable, will be calculated during the checkout process.

For now, we have decided to provide free shipping to all the Pin Codes covered in India by our shipping partner.

5. Returns and Refunds

Our Returns and Refunds Policy (a separate document) outlines the details for returning products and requesting refunds. We reserve the right to refuse returns or refunds if products are not returned in their original condition.

6. Intellectual Property

Refrain from using or reproducing our material without prior written consent.

7. Limitation of Liability

While we strive to provide accurate and timely information, we cannot guarantee the completeness or accuracy of our website’s content. Suman Tex, its directors, officers, employees, or affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website.

8. Governing Law:

These Terms shall be governed by and construed in accordance with the laws of Tamil Nadu and India. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts in Coimbatore.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions or concerns about these Terms, please don’t hesitate to contact us at info@dhruvonline.in or +916380673091. We’re here to help!